Careers

Careers @ DeliverEat

Delivereat believes in providing quality service through high level thought and developing a common work ethic of innovative thinking to drive results for our customer. We are not looking for just another employee but we are looking for a team member to grow the company together and at the same time grow as an individual. We believe that each and every individual is capable of making an impact to our company. Teamwork is the only way of achieving great success. If you think you who are ambitious, driven and have passion for growth and enjoy being part of a high performing team, we welcome you to our family at Delivereat

Vacancies available:

1. Business Development - Merchant Acquisition (Penang and Kuala Lumpur)
As a Business Development Executive you will have the opportunity to meet and build networking with key individuals in the F&B industry and at the same time drive new business account growth.
The food industry is exciting with ever changing trends and hype. Be part of this exciting environment.

The Primary duties of the Delivereat’s Business Development Executive are:

  • Hunt for good restaurant to be listed in Delivereat
  • Built relationship and maintaining good service to restaurant to ensure great customer experience
  • Continuous improve sales performance
  • To organize events for user base development
  • Developing new methods to bring brand awareness and additional revenue
An ideal candidate for this position would have:
  • Minimum of degree or diploma in Marketing or Business Administration
  • Drive to grow business segments with a strong record of hitting targets
  • Excellent communication and selling skills
  • To work independently under minimum supervision
  • Own transport and valid driving license



2. Business Development Executive - Sales Support (Penang and Kuala Lumpur)
Like meeting new clients without wanting to be in a sales job? This job is perfect for those who enjoys meeting with people but are too shy to push for sales. As a Business Development Sales support you will have the opportunity to provide to meet with various client of Delivereat to provide excellent sales support to create lasting great impression. Your duty is to solve matters arising from merchants to increase efficiency of delivery service and at the same time build relationship with accounts.

The Primary duties of the Delivereat’s Business Development Executive (Sales support) are:

  • To built relationship and to maintain good service to restaurant in ensuring great customer experience
  • To provide support for Merchants and Clients
  • Organize events to develop user base through execution of marketing plans
  • Developing new methods to bring brand awareness
An ideal candidate for this position would have:
  • Minimum of degree or diploma in Marketing or Business Administration
  • Able to work independently under minimum supervision
  • Must have own transport and valid driving license



3. Customer Service and Operations Executive (based in Penang)
As a customer service and operations executive, you will have the opportunity to interact with wide range of customer with different background as well as gaining knowledge in the field of customer service, logistics and food and beverage. Being able to exceed customers expectations and go above and beyond to make the DeliverEat experience one of a kind is our mission!

The primary duties of the Delivereat’s Customer Service and Operations Executive are:

  • Handling phone conversations with customers to assist and make their DeliverEat experience memorable
  • To handle customer inquiries and complaint via emai, live chat and calls.
  • Processing delivery orders
An ideal candidate for this position would have:
  • Minimum of certificate/ diploma or degree in any field
  • Experienced in managing broad customer base in hospitality industry
  • Able to work on shifts, public holidays and weekends.
  • Excellent communication skills
  • Knowledge of roads in Penang or KL would be an added advantage



4. HR Manager (based in Penang)
As a HR Manager, you will have the opportunity to guide each department within Human Resources, which include recruitment, compensation & benefits, and performance management.

The primary duties of the HR manager are:

  • To provide information and reports on staff turnover, employee productivity, hiring cost, etc.
  • Seting-up and maintaining HR related process such as on-boarding, termination, exit interview etc.
  • Plotting out the necessary manpower for each department.
  • Recommend, develop and implement HR policies, approaches and procedures.
  • Organize employee performance reviews.
  • Plan and coordinate the workforce to best use employees' talents.
  • Scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.
  • Implementing and revising a company’s compensation program.
  • Maintaining and revising the company’s handbook on policies and procedures.
An ideal candidate for this position would have:
  • At least 5 years of working experience in related field.
  • At least 1 - 2 years of team management experience.
  • Candidate must possess at least a Bachelor’s Degree in Human Resource Management or equivalent.
  • Experienced working in Call Centre or Shared Service is an added advantage.
  • Excellent communication and people skills.
  • Excellent interpersonal skills.
  • High sense of urgency.
  • Language(s): English and Malay. Able to speak in Mandarin is an added advantage.



5. .Net Programmer (based in Penang)
As a .Net Programmer, you will have the opportunity to manage Delivereat’s Front End (Web solutions), Back End (Server, Databases, etc), and mobile apps (API & Apps enhancement).

The primary duties of the .Net Programmer are:

  • Providing overall technical, development, support and maintenance of DeliverEat Front End, Back End, mobile apps application and syetem testing.
  • Design and develop new features to improve user experience
  • To manage overall IT solutions in improving operating efficiency and productivity at optimized cost.
  • Ensuring smooth running of IT systems to support daily business operations.
An ideal candidate for this position would have:
  • At least 1 Year of working experience in the related field.
  • Required Skills: API.net, C#, Visual Basic.NET, Store Procedure, MS SQL Server, Webservices (AJAX/JSON/REST), HTML5, CSS3, JavaScript, JQuery, AngularJS, Nativescript.
  • Able to work independently under minimum supervision.



6. Delivery Crew (Penang and Kuala Lumpur)
Working in a confined area is boring. Not being able to move around is boring! Join us as a delivery crew and have the freedom to ride around the streets around Penang and KL. Own a bike and love moving around then this job is the best job for you!

The Primary duties of the Delivereat’s Delivery Crew are:

  • Tasks of delivery crew is to collect food from restaurant and send to customer
  • Provide great food delivery experience to customer
An ideal candidate for this position would have:
  • Own bike, valid license and valid road tax
  • Able to use smart phone
  • The drive to hit high delivery volume
To the qualified candidate, we offer:
  • Complete training to kick start your employment
  • Ongoing coaching
  • Attractive salary package and incentives



7. Internship Students (Penang and Kuala Lumpur)
Selecting a good company for your internship is an important step as a student undergoing tertiary education. It gives you a glimpse of how the real working life would be like upon the completion of your studies. DeliverEat gives the opportunity to students to try out various job task.

Interns will have the opportunity to be involved in the following:

  • Project management
  • Web content management
  • Social media content management
  • Event/road show planning and execution
  • Digital marketing
  • Customer service exposure
  • Public relations
  • Graphic Designing
  • Operations Management
  • Human Resources
  • IT
  • Big data analysis
Requirements:
  • Diploma or Degree students undergoing courses: Business, Commerce, Management, Marketing, Operations, Human Resources, Marketing, Mass Communication, Information Technology / Computer Science
  • Prefer to have own transport

Does this sound like what you’re looking for?

Apply if you think we’re a good match.

Interested candidates for above positions are welcomed to send your resume to careers@delivereat.my or call to below number for further inquiry:

+6046370488
+6046370489
+60327803883

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, marital status, or disability status.